Your information, handled with care.

Who we are

Elite Touch Professional Cleaning (“Elite Touch,” “we,” “us”) provides commercial and multifamily cleaning services in the Atlanta, Georgia metro area. This policy applies to information collected through this website, tactuselitetouch.com.

Information we collect

We only collect what you choose to give us, plus basic technical data needed to run the site:

• Information you submit through our quote and contact forms — typically your name, phone number, email address, and details about your property (such as unit count, square footage, service needed, or a short message).
• Information you send directly by phone or email.
• Basic technical data automatically logged by our hosting provider (such as IP address, browser type, and pages visited) for security and to keep the site running.

We do not knowingly collect payment-card details through this website.

How we use your information

• To respond to your quote request or inquiry — usually within one business hour.
• To provide, schedule, document, and follow up on the cleaning services you ask about.
• To maintain records (such as quotes, insurance certificates, and service documentation) and operate our business.
• To maintain the security and performance of this website.

How your information is collected & stored

Our forms are processed through our website host’s form service, and submissions are delivered to us by email. We use reputable third-party providers to host the site, process form submissions, and send/receive email. These providers process data on our behalf and are not permitted to use it for their own purposes.

Sharing your information

We do not sell or rent your information. We share it only:

• With service providers who help us operate the site and our business (for example, website hosting, form processing, and email), under appropriate confidentiality terms.
• When required by law, or to protect the rights, property, or safety of Elite Touch, our clients, or others.

Cookies & third-party services

This site uses minimal cookies. It loads fonts from Google Fonts, which may receive your IP address as part of serving those fonts. We do not currently run third-party advertising trackers. If we add website analytics in the future, we will update this policy.

How long we keep it

We keep inquiry and service information for as long as needed to respond to you, provide and document services, and meet legal, tax, and recordkeeping obligations — after which we delete or de-identify it. You may ask us to delete your information at any time (see below).

Your choices & rights

• You can ask us to access, correct, or delete the personal information we hold about you.
• You can opt out of follow-up communications by replying “stop” or contacting us.
• Depending on your state of residence, you may have additional rights over your personal information; contact us to exercise them and we will respond as required by applicable law.

Security

We use reasonable administrative and technical measures to protect the information you submit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This website is intended for property managers, owners, and businesses. It is not directed to children under 18, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top reflects the latest version.

Contact us

Questions about this policy or your information? Email tactuselite@tactuselitetouch.com or call (470) 334‑0829. You can also use our contact page.