Of all the amenities on a multifamily property, valet trash is the rare one residents will pay a recurring fee for. Structured right, it stops being an expense and starts contributing to net operating income — here’s the model.
Model it for my property
A dog park, a coffee bar, a package room — most amenities are pure cost centers you hope show up in renewals. Valet trash is different: it’s a daily convenience residents notice and, critically, one they’ll pay a monthly fee for. That single fact is what lets a well‑run valet program flip from an expense line to an income line. The rest of this page is how that flip actually works — and what decides the size of the return.
Four levers turn doorstep collection into income — one direct, three that compound around it.
Most communities bill a flat monthly valet fee per occupied unit. Set it at or above the per-door service cost and the spread is added income — the direct contribution to the bottom line. (Illustrative: a ~$25–30 per‑unit monthly resident fee over a ~$10–12 service cost — we model your exact figures during program design.)
A convenience residents value shows up in renewals and reviews — and a retained resident is far cheaper than a turned unit.
No bags in the breezeways when a prospect walks the property. Cleaner tours support leasing velocity and rent.
Monitored chutes and trash rooms mean fewer overflow charges and code issues — cost avoided is income kept.
Doorstep collection ~5 nights a week, evening start, uniformed insured attendants, a photo of every doorstep.
Monthly pickup, participation and violation logs — the documentation that justifies the fee to residents and owners alike.
Pair valet with turnover, common areas and janitorial so the whole property runs on one contact and one invoice.
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